It depends on your usage. Generally, a 5ml bottle of eyelash serum lasts about 8 to 12 weeks. A 3ml bottle of eyelash serum lasts about 6 to 9 weeks, and a 3ml bottle of eyebrow serum lasts about 5 to 8 weeks.

Manufacturer’s tests in 2023 reveal that 29% of users notice visible results after just one week, and 55% see improvements within two weeks. Over 90% of users achieve noticeable results after using an entire bottle, which takes about 8 weeks. Furthermore, with continued use for about 12 to 14 weeks, over 94% of users reach their desired results.

After stopping use, the achieved effects will last for about one to two weeks. Then, as your eyelashes and eyebrows naturally shed, the new growth will return to the state they were in before using the serum.

Please read the cautions before use, if you are not in the group advised against using it, then you can use it daily. However, we recommend that after achieving satisfactory results, you pause for a week, then continue with a reduced frequency of once a day to maintain the desired state of your eyelashes or eyebrows.

You can contact us via email to cancel or modify your order before it is shipped. Once the order has been shipped, it cannot be canceled or modified. If you no longer need the product after it has been shipped, you can request an unconditional return within 14 days of receiving the product.

Once your payment is confirmed, we process and ship orders within 24 hours, excluding public holidays.

The delivery time depends on your location. Typically, shipping to Germany and the UK takes around 2 business days. For other European countries, it takes approximately 3 to 10 business days. Once your order is shipped, you will receive a tracking number to monitor the delivery progress.

After shipment, we will provide you with the tracking number and delivery method via email. You can track your parcel on your order page or the tracking page, or contact us at support@lapcau.com for updates.

If your parcel is missing or damaged, please contact us. We will resend the product(s) or offer a refund in accordance with our Returns & Refunds Policy.

Check our Shipping & Delivery policy.

If you no longer want the product after receiving it, or if you receive a damaged or incorrect product, please contact us within 14 days of delivery. If you are not satisfied with the results after using the product, please contact us within 60 days of delivery.

Contact us at support@lapcau.com with details of your return request. Check our Returns & Refunds Policy to learn more.

Once we approve your refund request, it will be processed immediately. The refund will be issued to your original method of payment. Typically, it takes about 3 to 5 business days for credit cards and approximately 1 business day for PayPal. Check our Returns & Refunds Policy to learn more about it.

Check our Returns & Refunds policy.